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November 17, 2009: Gmail Notes Disabled by Google

The Gmail Notes menu disappeared because of an unannounced, undocumented change to Gmail that has disabled a number of Firefox extensions, including ours. We have been trying to contact Google to find out what is behind this change, and whether it is permanent or not. We are presuming the change is permanent, so we are now figuring out our best plan to move forward. We expect to get Gmail Notes back online by mid-January, 2010.

If it is of any help, we added a page to let you view the contents of your existing notes here, although you cannot edit, create, or delete them there. But we can also report that a couple very resourceful users figured out a workaround to let them create & edit notes in the interim. If you really want to know how to do that, send an email to us here.

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Extended Maintenance Completed

We have completed a major server upgrade this weekend, and the system is now back up and running at full capacity. If you experience any problems with Gmail Notes, please contact us here.

This upgrade should make our app a bit more responsive to heavy load conditions, and also significantly reduce the frequency of system maintenance periods in the future.


System maintenance Thursday, May 23, 5:00-7:00 PM US/Pacific

The Gmail Notes datastore will be placed in read-only mode for up to two hours on Thursday, May 23, 2013, starting at 5:00PM US/Pacific Time. During this time, you will still be able to view your notes in the sidebar, but you will not be able to create new notes or edit/save existing ones. (If you try, an error message will be returned from the server.)


System maintenance Wednesday, February 6, 5:00-7:00 PM US/Pacific

The Gmail Notes datastore will be placed in read-only mode for approximately two hours on Wednesday, February 6, 2013, starting at 5:00PM US/Pacific Time. During this time, you will still be able to view your notes in the sidebar, but you will not be able to create new notes or edit/save existing ones. (If you try, an error message will be returned from the server.)


System maintenance Thursday, January 3, 5:00-7:00 PM US/Pacific

The Gmail Notes datastore will be placed in read-only mode for approximately two hours on Thursday, January 3, 2013, starting at 5:00PM US/Pacific Time. During this time, you will still be able to view your notes in the sidebar, but you will not be able to create new notes or edit/save existing ones. (If you try, an error message will be returned from the server.)


System maintenance Tuesday, August 28, 6:00-8:00 PM PDT

The Gmail Notes datastore will be placed in read-only mode for approximately two hours on Tuesday, August 28, 2012, starting at 6:00PM Pacific Daylight Time (Tuesday, 29th August, 01:00 UTC). During this time, you will still be able to view your notes in the sidebar, but you will not be able to create new notes or edit/save existing ones. (If you try, an error message will be returned from the server.)


New Firefox add-on, version 1.5

We recently updated our Firefox extension, adding an option to set the shortcut key that toggles the Gmail Notes sidebar. The default key is Control-Alt-G, but that recently came into conflict with the highly-regarded Ghostery add-on. It turns out that Ghostery 2.7.2 switched to this shortcut key in order to avoid a conflict with LastPass. (It's never easy...)

So starting with version 1.5 of the Gmail Notes Sidebar add-on, there is a preference where you can enter a letter to use for the shortcut. You are still stuck with the Control-Alt prefix, and the default letter is the same 'G'. But if you have a conflict with another add-on, we are hopeful you can find a suitable alternative letter (we now use Control-Alt-N for Notes). Also, if you use this new feature, please remember that you have to restart Firefox before the new shortcut key goes into effect.

You can check the status of the Gmail Notes add-on, and access the preferences window, by selecting the Firefox "Tools" --> "Add-ons" menu item.
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